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Frequently Asked Questions

School Administrative Support Application (Clerical)

How do I apply for School Administrative Support positions?
You are required to submit an on-line application at no charge to you. Applications may be found on our website under careers, and then opportunities at our board. The School Administrative Support (casual and permanent) applications will be available under the “Other” heading when we are accepting applications. The York Region District School Board does not accept paper applications, fax transmissions or e-mailed applications. Applications e-mailed, faxed or given directly to Hiring Managers will not be accepted nor acknowledged.

What are the education requirements for School Administrative Support Staff?
Secondary School Graduation Diploma with one-year community college focusing on secretarial practices is required.

To whom should I address my cover letter?
Cover letters should be addressed to Hiring Committee, Human Resource Services, York Region District School Board

How many references do I need?
You are required to submit the names of 3 professional business references including their current address, telephone number, e-mail address and position title. Also, please ensure that one of your references is your most current employer, if applicable.

What does the “SKILLS” section on the application mean?
The “SKILLS” section is the area for you to tell us about your additional skills or qualifications that may not have been identified in the application’s screening questions. It also gives you the ability to rate yourself on those skills/qualifications. (example: data entry, Excel, Word, customer service, etc.)

Do I still need to copy and paste my résumé and cover letter if I have attached them?
Yes. It is still necessary to copy and paste your résumé and cover letter into the appropriate fields in the application for search purposes. The data in these fields is searchable data, whereas the information provided in the attachments is not included as searchable data.

What two attachments should I include as part of my online application?
Applicants may include any documents you feel would be relevant to your application or the position you are applying for. Common attachments include formatted versions of the cover letter and résumé, and reference letters. Only files with the following extensions are accepted and accessible by the York Region District School Board: jpg, rtf, doc, gif, jpeg, pdf, txt, zip, wpd, wpe.

Should I send in hard copies?
No. We do not accept hard copies of any documentation sent via fax/e-mail/mail as you must submit an online application. Please note that copies of letters of reference, transcripts, diplomas, résumés and evaluations may be provided at the time of interview or provided as attachments in the online application.

I submitted my application, how do I know if it went through?
When you submit your application, an acknowledgement message will be sent to your e-mail account indicating that we have received your application.

I submitted an online application last year. Do I have to re-apply every year?
Yes. Each year is a new hiring year and all applicants will need to re-apply as your application will expire at the end of each school year.

What is the status of my application?
Your application will remain active throughout the hiring season. Only those candidates who are selected to move forward in the process will be contacted via e-mail. You will be informed electronically when a new application is required.

What do I do if I need to make changes to my on-line application?
Please e-mail Recruitment and Retention Services at careers@yrdsb.edu.on.ca and request a link(s) to your application(s).

I keep getting messages from yrdsb@recruitingsite.com. Who is this?
Workstream manages the on-line application database for the York Region District School Board. This address allows us to send messages to you at the e-mail address provided in your on-line application. Applicants are encouraged to reply to and send messages and responses to careers@yrdsb.edu.on.ca

Should I apply at each individual school?
No. Do not send your applications to individual school locations. Applications e-mailed, faxed or given directly to Hiring Managers will not be accepted nor acknowledged.

How do I get an interview?
If you are invited to attend an interview, you will be contacted via e-mail or telephone to coordinate your interview. All applications will be screened based on the required education, experience and qualifications as noted in the posting and/or job description as reflected in the application. Only those candidates meeting these criteria will be eligible to participate in the selection process and only qualified candidates will be contacted.

I was not successful in the interview; could you please tell me why?
Unfortunately, due to the volume of applications received we are not able to provide feedback to any candidates. We thank all candidates for their interest in the York Region District School Board and encourage you to apply again next school year.

I am a casual School Administrative Support employee, how do I become permanent?
As a casual School Administrative Support employee, you do not have access to the Board Wide Web (internal portal system) where all internal positions are posted. If no one applies to an internal position, the Board would then look at a list of all those casual employees who are interested in permanent positions and could ask you to attend an interview for a certain position.

How do I add/delete attachments?
You first need to request a link to access your application, and then when you open up the link, you will be on page 1 of your application. Scroll down to the bottom of the page and type in a reason for updating your application, click update and you will be directed to the next page where you may add/delete attachments as needed.

My diploma(s) are outside of Canada, what should I do?
You will need to have your education evaluated in Canada. You may contact the World Education Services at 416-972-0070 (www.wes.org/ca) or the University of Toronto Comparative Education Service at 416-978-2400 (http://learn.utoronto.ca/ces.htm) or International Credential Assessment Service of Canada at 519-763-7282 (www.icascanada.ca).

How do I access the names and addresses of school locations?
Schools at a Glance provides the names, addresses, and telephone and fax numbers of all York Region District School Board schools.

What documents are required by the York Region District School Board?
As a condition of and prior to commencing employment, successful candidates will be required to provide a vulnerable sector screening obtained within the last six months, and a satisfactory medical examination report obtained within the last twelve months. Dependent on the position you are being considered for you may/will be asked to supply your teaching evaluations and/or practice teaching reports and/or proof of education.

 
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